Frequently Asked Questions
Everything you need to know about ordering iPhone cases from phonecase.ae.
Which iPhone models do you make cases for?
iPhone 8 through the latest iPhone — including 8, X, XS, 11, 12, 13, 14 and 15 (and their Plus/Pro/Pro Max variants).
How long does delivery take in the UAE?
Cases are printed on demand and usually produced and dispatched within 1–3 business days, then delivered shortly after. See our shipping page.
Do you deliver across all emirates?
Yes — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.
What payment methods do you accept?
Secure card payments and cash on delivery (COD).
Can I put my own photo or design on a case?
Absolutely. Use our custom iPhone cases option to upload any photo, logo or artwork.
What is your return policy?
We offer a 30-day return policy. Custom printed cases are made to order — see our refund & returns policy.
Are the cases protective?
Yes. Our cases feature shock-absorbing materials and raised edges to protect the screen and camera from drops and scratches.